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Innovative Software Solutions CRM

The Holly Corporation came to ISS needing help in managing its product pricing data contained within its SAP ERP system to support its marketing department in its efforts to communicate with its customers on pricing changes.

Previously they were using a cumbersome combination of different tools that were extremely inefficient and labour intensive. Holly employees  must take the current price of their product(s) and then filter those products by Ship To, Sold To and Delivered To accounts and then apply pricing changes which they needed to communicate to their customers. ISS proposed and implemented the AKORE® PricingCRM software as the solution to handle all facets of these business processes with one application. AKORE® PricingCRM Integrates with SAP ERP to receive an import/upload of product pricing data to Capture, Search, Organise, Analyse, Track, Customise, Report, and Communicate on with your customers.

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TeleWare Migrates to Telstra London Hosting Centre

Upgrade offers scalability, reliability and security advantage for clients while helping maintain TeleWare’s position in the market
 
TeleWare, a provider of communications solutions for mobile and distributed workers, have announced the successful completion of a major data centre move to a new dedicated private suite at the Telstra London Hosting Centre.

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Swiss financial BPM Software Avaloq, in Edinburgh, Scotland

Swiss financial software company, Avaloq, has officially unveiled plans for a new software development centre in Edinburgh city centre, creating 500 new jobs including 75 graduate positions.

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Worldwide IT Operations Management Software Market Grew 9 Per Cent in 2011

 

 

Worldwide IT operations management (ITOM) software revenue totalled $18.3 billion in 2011, an increase of 8.7 per cent from 2010, according to Gartner, Inc.

 

 

 

"The market showed growth for the second consecutive year, after a sharp decline in 2009, despite slow economic growth, tight IT budgets, and merger and acquisition activity," said Laurie Wurster, research director at Gartner.

Read more: Worldwide IT Operations Management Software Market Grew 9 Per Cent in 2011

companies want better understanding of client and prospect behaviour

Trovus a provider in customer intelligence services built on organisational behaviour through detailed profiling, has revealed the results of its latest benchmarking research

Read more: companies want better understanding of client and prospect behaviour