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New Service-now.com ITSM platform combines ITIL process support and SaaS delivery

Service-now.com, the creator of modern software-as-a-service (SaaS)

for IT service management (ITSM), today announced that Brit Insurance will be discussing its move from stacks of paper to the cloud for ITSM during a webinar on December 14th 2010. Brit Insurance uses SaaS from Service-now.com to automate process integration and meet the unique requirements of the business.

Who:                     Lewis Martin, change manager at Brit Insurance and Kevin Kimber, Head of UK Sales, Service-now.com

What:                   Brit Insurance will be giving details of its move from paper-based IT Service Management to the cloud

When:                  The free webinar will take place on December 14th 2010 from 9-10am GMT

Where:                To register for the webinar, please visit: http://info.service-now.com/forms/britinsurance

 

The webinar will give attendees a view of how Brit Insurance has been able to save time and money, and increase user adoption and satisfaction, through a single platform and modern web experience. Brit Insurance rapidly implemented incident, problem availability, service catalog, change and release management, all using data from integrated Configuration Management Databases (CMDB) and flexible workflow automation systems.

Service-now.com, the creator of modern software-as-a-service (SaaS) for IT Service management (ITSM), today announcing that Brit Insurance has utilised its cloud-based ITSM solution to move away from paper based processes. Brit Insurance is now using SaaS from Service-now.com to automate process integration and meet the unique requirements of the business.

“We are delighted to have Brit Insurance share its success story with our other customers and organisations currently looking into a modern IT service management solution,” says Chris Gomersall, VP for EMEA at Service-now.com. “The free webinar will give attendees a view into how Brit Insurance was able to move from its legacy processes to modern IT service management and improve the service within the organisation.”

 The Service-now.com enterprise IT service management platform combines ITIL v3 process support and SaaS delivery to provide flexible, intuitive and self-managing applications. Founded in 2004, Service-now.com uses a new business model and modern technologies to disrupt the status quo. According to the 2010 Inc. 500 list, Service-now.com is the fastest-growing IT management software company. For more information, please visit http://www.service-now.com/ or http://blog.service-now.com.