Thursday, Mar 28th

Last updateThu, 04 Jul 2019 3pm

You are here: Home Security Hardware Remote Monitoring Solution REMO Saved The Day

Remote Monitoring Solution REMO Saved The Day

 UPS Systems' remote monitoring solution REMO has saved the day for service provider Brandbank by alerting the company to a potentially catastrophic generator failure.

REMO is a unique solution that provides remote monitoring for a range of equipment, including many types of UPS, generators and fuel cells.

REMO provides real-time information so IT managers can monitor fuel levels in diesel generators, battery charge levels, system temperatures and overloads, as well as mains grid failures and other critical information, 24 hours a day, 365 days a year.

It issues automatic alerts by SMS or email to notify users of any problems. Brandbank creates, manages and distributes content for over 3000 customers, delivering to European multi-channel retailers including Asda, Booker, Musgrave, Sainsbury's, Superdrug, Superquinn, Tesco, and Waitrose - so it is vital that its systems remain operational at all times. When Brandbank’s backup generator failed recently,

REMO issued an automatic warning to both Brandbank and UPS Systems, alerting them to the fault. When REMO initially alerted UPS Systems to the fault with Brandbank's generator, it was hard to tell what was going on. However its engineers were able to run diagnostic tests and from the results infer that the emergency stop button had been pushed, rendering the generator inoperable.

 "Had REMO not alerted us to the fault, our generator would have remained out of action. In the event of a power failure our systems would have been at risk, which could have an adverse effect for our customers and our equipment." said Jason Copsey, Systems Administrator at Brandbank.

 "REMO has enabled us to take immediate action to fix the problem. Knowing we can rely on REMO 24/7 to protect our organisation is very reassuring." "Without REMO, Brandbank would have remained oblivious to the fault," said Mark Trafford, UPS Systems’ Service Manager. "REMO is a valuable service that gives our customers a unique insight into the real-time health of their critical systems.

" REMO contracts start at £395 pa. UPS Systems plc (www.upssystems.co.uk) is the UK’s largest independent supplier of standby power solutions. Through its independent position, allied to close working relationships with the world’s leading manufacturers, the company is uniquely able to offer impartial technical advice on the widest range of standby power solutions.

An authority on fuel cell technology, UPS Systems implemented the UK’s first two hydrogen fuel cells providing ac standby power, and is currently working on projects where the technology will be used for the supply of backup or prime power to utilities, telecommunications, remote telemetry, portable signage and renewable energy applications.

Brandbank (http://www.brandbank.com/) creates, manages and distributes content for multi-channel retailers. The service was conceived with the one objective in mind; to offer brands and retailers an easy method to capture, manage and distribute all their necessary images and data that allows a consumer to make an informed choice when purchasing products. The services bridge the gap between brands and retailers.

BLOG COMMENTS POWERED BY DISQUS